Iran (Domestic Orders): Production + shipping = 4–8 days.
International Orders:
- Middle East: Shipping costs are already included in the total price.
- Canada & USA: Shipping costs are already included in the total price.
- Europe: Shipping costs are already included in the total price.
- Production + shipping: 20–30 business days.
Home Collection
- Accessories (non-consumable): Shipped within Iran only.
- Furniture (wood & fabric): Production + shipping = 30-40 business days (Iran only).
- No international shipping for furniture.
Returns
- No returns or exchanges on all items, as they are bespoke or made to order.
- Customers are fully responsible for submitting correct measurements for fashion items.
Additional Important Notes
- Delays: Delivery times may vary due to customs, natural disasters, war, or other
unforeseen events. - Duties & Taxes: For international customers, local customs duties, import fees, are buyers’ responsibility.
- Shipping Confirmation: Once your order is dispatched, you will receive a tracking
number. - Order Changes: After an order is placed and production has started, changes are not
possible. - Care Instructions: Some materials (especially natural fabrics and woods) may vary
slightly in texture or shade. This is a natural characteristic and not considered a defect